Terms & Conditions

Memora Gifts is an online personalized gifting platform offering:

• Acrylic photo frames
• Acrylic wall clocks
• Name plates
• Photo stands
• Fridge magnets
• Mini photo gallery sets
• Customized décor products

Most products are made-to-order and personalized based on customer inputs.

To place an order on Memora Gifts:

• You must be 18 years or older, or use the site under parental supervision.
• Customer login is mandatory to proceed with checkout.
• You must provide accurate: Name, Mobile number, Email address, Delivery address.
• You are responsible for maintaining the confidentiality of your login credentials.
• Memora Gifts is not liable for misuse of accounts due to customer negligence.

Our website provides an advanced product customization editor, allowing customers to:

• Upload personal photos
• Adjust image position
• Select shape (square, round, leaf, portrait, etc.)
• Choose size and thickness
• Preview the final design before purchase

Important Customization Rules

The preview shown is a digital representation only. Final product may vary slightly due to: Printing process, Acrylic cutting tolerance, Color calibration differences.

Uploaded photos must be: Clear and high resolution; Free from copyright restrictions; Owned or authorized by the customer.

⚠️ Memora Gifts is NOT responsible for:

• Blurry or low-quality images uploaded by customers
• Incorrect cropping chosen by customer
• Text spelling mistakes entered by customer
• Wrong image selection

Once the order is placed, customization details cannot be changed.

All product dimensions shown on the website (example: 11×11 inch, 16×16 inch, 3mm thickness) are approximate. Minor variations may occur due to manufacturing and material behavior.

• All prices are listed in Indian Rupees (INR).
• Prices include applicable GST unless stated otherwise.
• Shipping may be free or paid depending on offers shown at checkout.
• Final payable amount is displayed in the cart before payment.
• Memora Gifts reserves the right to: Modify pricing without prior notice; Cancel orders placed due to pricing or technical errors.

An order is considered confirmed only when: Full payment is successfully received; Order confirmation message/email is generated.

Once confirmed: Order goes directly into production; Customization is locked; Cancellation is not possible.

Customer Cancellation: Orders cannot be cancelled once placed. This applies especially to personalized and customized products.

Seller Cancellation: Memora Gifts may cancel an order due to: Technical malfunction; Payment verification failure; Incorrect or incomplete address; Unavailability of materials. If cancelled by Memora Gifts, a full refund will be initiated.

Standard dispatch time: within 4 business days. Delivery timelines may vary depending on: Location; Courier partner; Weather or government restrictions.

Delivery Responsibilities

Customers must ensure: Correct delivery address; Active mobile number; Availability of recipient at delivery location.

Memora Gifts is not responsible for: Delivery failure due to incorrect address; Recipient unavailable; Refusal to accept order. Such orders will be treated as successfully delivered.

Memora Gifts follows a strict NO REFUND policy. Refunds are not applicable in the following cases:

• Personalized products
• Change of mind after order
• Incorrect image uploaded
• Wrong size selected
• Delay caused by courier partners
• Slight color or print variation
• Delivery failure due to customer error

Replacement will be considered only if: Wrong product was delivered, OR Product arrived physically damaged.

Conditions: Complaint must be raised within 48 hours of delivery; Clear unedited photos/videos must be provided; Approval depends solely on Memora Gifts review team. Replacement does not mean refund.

Free shipping offers are promotional and may change anytime. Coupon codes: Cannot be combined; Are non-transferable; Have limited validity.

All website content including: Product designs; Customization layouts; Images; Text; Logos; UI/Editor system — are the intellectual property of Memora Gifts. Unauthorized copying, resale, or reproduction is strictly prohibited.

Users must not: Upload offensive, illegal, or abusive images; Upload copyrighted celebrity images without permission; Attempt system manipulation; Abuse coupons or offers; Use website for fraudulent purposes.

Violation may lead to: Order cancellation; Account termination; Legal action if required.

Customer data is handled securely. Personal data is used only for: Order processing; Shipping; Customer support. We do not sell or misuse customer data. Full details are available in our Privacy Policy.

Memora Gifts shall not be liable for: Emotional or sentimental value loss; Indirect or incidental damages; Printing variations; Courier delays; Usage damage after delivery. Maximum liability shall not exceed the product purchase value.

Memora Gifts shall not be responsible for delays caused due to: Natural disasters; Lockdowns; Pandemics; Government regulations; Transport disruptions.

Memora Gifts reserves the right to: Modify these Terms at any time; Update policies without prior notice. Continued use of the website means acceptance of updated Terms.

These Terms shall be governed by the laws of India. All disputes shall be subject to the jurisdiction of Indian courts only.

Memora Gifts

• 🌐 Website: https://memoragifts.in
• 📧 Email: support@memoragifts.in
• 📞 Phone: +91 99786 11185