Shipping Policy

We currently ship across India only.

International shipping is not available at this time.

All orders are processed after successful payment confirmation.

Personalized products go into production immediately.

Standard processing time: 1–2 business days.

Orders placed on Sundays or public holidays are processed on the next working day.

Estimated delivery time: within 4 business days from order confirmation.

Delivery time may vary based on:

• Customer location
• Courier service availability
• Weather conditions
• Public holidays
• Government restrictions

Delivery timelines shown on the website are estimated, not guaranteed.

Shipping charges (if applicable) are displayed at checkout.

Promotional offers may include free shipping, subject to availability.

Shipping charges are non-refundable once the order is dispatched.

Once your order is shipped, tracking details will be sent via:

• SMS
• Email

Tracking updates depend on courier partner systems.

Courier partners usually attempt delivery 1–2 times.

If delivery fails due to:

• Incorrect address
• Incomplete contact details
• Recipient unavailable
• Refusal to accept delivery

The order will be considered successfully delivered, and no refund or replacement will be provided.

Customers must ensure:

• Complete address with landmark
• Correct PIN code
• Active mobile number

Memora Gifts is not responsible for delivery failure caused by incorrect or incomplete address information.

Delivery delays may occur due to:

• Weather disruptions
• Natural disasters
• Festival rush
• Courier operational delays
• Remote or non-serviceable areas

Such delays do not qualify for refund, return, or cancellation.

If the outer package appears damaged at delivery:

Customers are advised to record an unboxing video.

Any damage must be reported within 48 hours of delivery.

Clear images of packaging and product must be provided.

Claims without proper evidence may not be accepted.

Address changes are not allowed after order confirmation.

Once production begins, modifications cannot be made.

If an order is returned to us due to:

• Customer unavailability
• Wrong address
• Refusal to accept

Re-shipping may be possible only with additional shipping charges.

No refund will be issued in such cases.

Memora Gifts shall not be liable for delays caused by:

• Natural disasters
• Lockdowns
• Pandemic situations
• Government regulations
• Transport interruptions

Memora Gifts reserves the right to modify this Shipping Policy at any time without prior notice.

Customers are encouraged to review the policy before placing an order.

For shipping-related queries:

Memora Gifts

• 🌐 Website: https://memoragifts.in
• 📧 Email: support@memoragifts.in
• 📞 Phone: +91 99786 11185